CommuniGate Pro WebMail: Composing Messages

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HowTo

CommuniGate Pro WebUser Interface allows you to compose E-mail messages and send them to one or several recipients - local and remote. You can use Address Book(s) to select message recipients.

Composed messages can contain one of several file attachments.

Composed messages can be saved as drafts, without actually sending them. Draft messages can be opened later, completed, and sent.

All sent messages can be stored in a designated mailbox.


Opening the Composer Page

The Composer page can be opened either directly, by clicking on the Compose link, or as a result of a Reply or Forward command.

The Composer Page contains the following panels:

To send a message, fill the header panel fields, type the message text into the message body text area, and click the Send button.


Composer Settings

Each message you send using the CommuniGate Pro WebUser Interface contains your address as the message From address, and it can also contain your signature.

Use the Settings page to specify the options that apply to all messages you compose and send using the CommuniGate Pro WebUser Interface.

Message Composer
Auto Wrap:  Text columns:
From Address: MIME-encode Headers: 
Signature:
Store:Sent Messages in Drafts in

Text columns
This option specifies the width of the Composer field you use to enter your message texts.

Auto Wrap
This option specifies if the composed text should be hard-wrapped (cut into individual lines) before sending. If you disable this feature, some recipients may see entire paragraphs of your messages as single, very long lines.

From Address
This field allows you to specify the From: address for the messages you send using the WebUser Interface. By default, this address is set to the name of your Account on this Server.

MIME-encode Headers
If this option is set, message header fields containing non-ASCII (national) symbols are sent using MIME encoding.

Signature
This text is automatically added to all messages you compose using the WebUser Interface.

Store Sent Messages in
If this option is selected, a copy of all messages you compose using the WebUser Interface is stored in the specified mailbox.

Store Drafts in
If this option is selected, you can save partially composed messages in the selected mailbox. Later you can open these draft messages, complete, and send them.


Replying to Messages

When you read a message stored in your mailbox, you can click the Reply or Reply to All link/button. The Compose page appears and allows you to enter the text of your reply message.

If you click the Reply link/button, the original message Reply-To header field is automatically placed into the To field of your reply. If the original message did not have the Reply-To header, the original message From field is used.

If you click the Reply All link/button, the original message Reply-To/From address is copied to the To field of the reply message. Then all addresses from the original message To fields are added to the reply To field, and all addresses from the original message Cc fields are copied to the reply Cc field.

The text of the original message is formatted as a quotation and copied into the message body text area. The following Settings control the formatting process:

Message Composer
Auto Wrap:  Text columns:
Reply Header:^T: time, ^F: sender, ^N: new line
Reply Quoting:

Reply Header
This string as added in front of the quoted text of the original message. It can contain special symbol combinations which are substituted with the original message data:
^Tthe date and time when the original message was sent
^Fthe From address of the original message
^Nthe EOL (end of line) character(s)

Reply Quoting
Each line of the copied original message text is prefixed with this string.
Note: If you set this option to an empty string, the original message text will not be included into a reply message.


Forwarding Messages

When you read a message stored in your mailbox, you can click the Forward link/button. The Compose page appears and allows you to specify the address(es) to which the message should be forwarded and a comment that will be sent along with the body of the forwarded message.

You can view the original message below the message body text area. The unmodified text of the original message is sent along with your comment, using the standard MIME MIME format for message forwarding.


Attaching Files

You can attach one or several files to a message you want to send. Click the Browse button (or a similar button your browser diaplays for "file-type" fields) and select a file on your local disk (i.e. on the disk attached to the computer that runs your Web browser software). The name of the selected file appears in the Attachment field. Use other Attachment fields to send several files with your message.

Note: you should attach files after all other message fields are filled. If you click any button (for example, a button that opens the Address Book), the file selection will be cleared and you will have to select the files again.

The Composer page allows a user to specify the message subject, to enter the recipient address(es), to specify if the DSN (Delivery Status Notification) is required, to enter the message text, and to attach files to a message.


Delivery Status Notification

You can request a Notification when your message is delivered to the recipients.

Select the Delivery Notification option to request DSN. DSN messages sent back to your INBOX tell you that your messages have been successfully delivered to the recipient mailboxes. They do not tell you if the recipient has actually seen/read your message.

Note: The DSN is guaranteed to work only when you send a message to other users on the same CommuniGate Pro Server. If a message is sent to a remote recipient, the remote server that serves that recipient account may or may not support the DSN feature. In many cases your CommuniGate Pro server can detect that a remote server does not support DSN. In this case your server will send you a DSN message itself, telling you that your message has been relayed to a remote host.


Address Book

The WebUser Interface allows you to update and use the account Address Book - the addressbook dataset that can keep individual E-mail addresses, groups, and other (nested) address books.

You can open the Address Book panel in the Composer page by clicking the Address Book button:

Address Book


Close
click this button to close the Address Book panel.

To, Cc, Bcc
select one or several addresses in the list, and click one of these buttons to add the selected address(es) to the message you are composing.

Delete
select one of several addresses in the list, and click this button to delete the selected address(es) from the address book.

Add New
type or paste an E-mail address into the field on the right side, and click this button to add the address to the address book.

When you open any message, you can use the Take Address button to add the message author (From:) address to your Address Book.

The WebUser uses the ACAP-compatible format for the Address Book dataset, so the addresses entered via the WebUser interface can be used in any ACAP-savvy mailer, and the addresses added using such a mailer would appear in the WebUser Address Book panel.


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